Candidate Experience
Automatic Candidate Experience Surveys for Talent Acquisition Teams
Survale uses automated candidate experience surveys to gather candidate feedback at every hiring stage and ties it to operational data. That lets you filter by recruiter, hiring manager, location, job and more, and optimize the people, processes, and technologies that make or break your hiring effectiveness.
The Challenge
Most Organizations Are Flying Blind on Candidate Experience
Too Little Feedback Comes Too Late
Annual candidate experience surveys and post-hire check-ins have low response rates and miss the moments that matter. By the time you see the data, top candidates have already dropped out and you don’t know why.
No Way to Pinpoint the Problem
Aggregate satisfaction scores tell you something is wrong, but not where it is or what is causing it. Is it a specific location? A step in the process? Without this data and the voice of the candidate, you can’t act with confidence.
Disconnected from Operations
Feedback lives in one system, hiring data in another. Without tying candidate sentiment to your ATS data, insights stay generic and improvement stays theoretical.
How It Works
From Feedback to Focused Action
Automated Surveys at Every Stage
Survale recruiting feedback software integrates with your ATS to trigger brief surveys at every hiring touchpoint — application, interview, offer, and hire. Each response is automatically tagged with operational data, making it immediately actionable.
- Triggered by real ATS events
- SMS and email delivery
- Branded to your organization
- No manual effort required
Filter by Recruiter, Location, Job, and More
Every piece of feedback is tied to operational data from your ATS like which source, recruiter, hiring manager, location, department, and job it relates to. Survale filters the results to see exactly where your candidate experience excels or needs attention.
- Pinpoint issues by location, team, and more
- Compare recruiter performance
- Identify process bottlenecks by stage
- Track trends over time
Optimize People, Processes, and Technology
Survale doesn’t just report problems. It tells you exactly what to fix. Coach specific recruiters, streamline specific process steps, and reconfigure technologies for delivering maximum value.
- Coach recruiters and hiring managers with data
- Fix the process steps creating friction
- Route promoters to Glassdoor and review sites
- Measure impact of changes in real-time
Business Impact
Measurable Outcomes That Move the Needle
Speed Time-to-Fill
Identify and remove the friction points slowing your hiring process. When you can see exactly how processes, locations, or people are creating delays, you fix them fast.
Increase Offer Acceptance
Candidates who feel respected and impressed by your hiring process say yes. Real-time feedback lets you optimize every interaction so top talent chooses you over the competition.
Reduce Cost per Hire
A higher acceptance rate and stronger employer brand means more inbound applicants and fewer costly repostings. Route your happiest candidates to Glassdoor and review sites automatically with SurvalePromote.
Platform Capabilities
Everything You Need to Measure and Improve Candidate Experience
Always-On Surveys
Automated, event-triggered feedback at every hiring stage.
Driven by Operational Data
Filter by recruiter, location, job, hiring manager, and more.
AI Comment Analysis
Natural prompt analysis and AI-prioritized issue identification.
Benchmark Analytics
Compare against CandE industry benchmarks and across client base.
SurvalePromote
Route candidate Net Promoters to Glassdoor and review sites automatically.
Real-Time Dashboards
Role-based views with data filtered to each user's scope.
Candidate Experience Research Insights
What Our Clients Say
Real Results from Real Teams
“With Survale, we are two years into our data collection, and we are still working through operationalizing all the insights we continue to uncover.”
“Because we can go back and have communication with all involved parties in real time, we are affecting hiring outcomes daily.”
“I can take action on a weekly basis as opposed to hearing a candidate had a horrible experience six months after the fact.”
Ready to Transform Your Candidate Experience?
See how Survale combines real-time feedback with operational data to help you pinpoint and fix the issues driving candidate drop-off.
Candidate Experience FAQ
Unlike annual surveys or post-hire check-ins, Survale's talent acquisition feedback platform integrates with your ATS to trigger brief, contextual surveys at every hiring touchpoint — application, interview, offer, and hire. From candidate NPS to comments, each response is automatically tagged with operational data so you can filter by recruiter, location, job, and more.
Every survey response is tied to data from your ATS — which recruiter handled the candidate, which hiring manager, which location, department, and job. This lets you drill into results to see exactly where your candidate experience excels or needs attention, rather than just seeing aggregate scores.
All implementations depend on the availability of the recruiting team and complexity of the deployment. Most organizations are fully up and running quickly. Survale’s pre-built ATS integrations, templated talent acquisition surveys, and dedicated implementation support make deployment fast.
Survale customers typically see significantly higher response rates than regular surveys. This is because the surveys are brief because we already know everything about the candidate dues to the operational data we track. Survale has many fewer questions to ask. Plus surveys are triggered at the right moment, when the experience is still fresh and candidates are still engaged in the process and motivated to give you feedback.
Yes. SurvalePromote automatically identifies satisfied candidates and routes them to Glassdoor, Indeed, and other review sites. This turns your best candidate experiences into visible employer brand assets — without any manual effort.
Survale’s AI analyzes open-ended candidate comments to identify sentiment patterns, prioritize issues, and surfaces actionable themes — so you can focus on the changes that will make the biggest difference.