Manage Data Driven Recruiting Experiences Across All Your People, Processes and Technologies
Optimize and align people, processes and technologies using real time recruitment experience surveys and aligning hiring managers and recruiters around consistently delivering exceptional candidate experiences
Diagnose Problems and Manage Recruiting Processes
From sourcing to applications to assessments to interviews, offers and more, talent acquisition departments face unique challenges in managing and optimizing hiring processes and sub processes. Survale tracks your processes in real time and shows you what’s working and what’s not, while delivering an exceptional recruiting experience.
- Get Real Time Feedback from Candidates as They Experience Your Hiring Process (Click to See)
- Monitor and Improve Candidate NPS (cNPS) at Each Hiring Stage (Click to See)
- Uncover and Resolve Candidate Experience Problems
- Easily Drill Into Feedback to Discover Who, What, Where, When and Why (Click to See)
- Get specific, Actionable Analytics Prioritized by Hiring Impact (Click to See)
- Address Negative Candidate Experiences BEFORE They End Up on Glassdoor
- Leverage Positive Feedback Into Job Referrals and Positive Glassdoor Ratings (Click to See)
- Maximize Digital Experiences and Uncover Job Seekers' Motivators and Desires
- Optimize Employment Offers Using Hard Data From Declined and Accepted Offers
- Get More feedback With Conversational Text Based Candidate Surveys (Click to See)
Understand How Recruiting Technologies Impact Recruiting Experiences
Recruiting leaders and CFOs constantly ask “are my recruiting technologies positively impacting our hiring outcomes?” Survale uniquely monitors all your technologies in real time to let you know what’s working and what’s not for candidates, recruiters, hiring managers and talent acquisition leaders. Survale monitors and prioritizes recruiting experience issues with:
- Pre-Applicant: Career site technologies, chatbots, CRMs, applications
- Post Applicant: ATS, online assessments, scheduling systems, interview technologies, internal mobility solutions
- Post Hire: Preboarding, onboarding and training/learning systems
Align, Incent and Manage the Performance of Your People
Survale gathers real time candidate feedback program about the performance of the people tasked with delivering great candidate experiences. Survale data aligns recruiters and hiring managers around common metrics and prioritize issues that can affect candidate satisfaction and hiring success.
- Clearly understand what's working and what's not with recruiter and hiring manager interviews
- Align recruiters and hiring managers around common metrics
- Uncover and eliminate service gaps between recruiting teams and hiring managers
- Identify and reward top performers
- Discover and leverage best practices, training and support materials across all talent facing functions
Actively Listen to Millions of Conversations at Once with Survale AI
Survale AI brings your free text comments to life. Sentiment analysis goes beyond positive or negative to let you know how respondents feel after key interactions. While Survale already has industry leading comment mining capabilities, Ask Survale goes a step further and allows you to simply ask the data what is working and what needs to be improved. And Survale’s AI Legal Alerts make sure that you are the first know if comments reveal actions or conversations that may be legally sensitive.
- Sentiment Analysis: Instantly monitor and track the sentiment of free form comments individually and in aggregate
- Ask Survale: Ask questions of your data like "what are my top three issues that are affecting interview satisfaction?"
- Legal Alerts: Get notified when feedback might indicate legal liabilities
How Automatic Recruiting Experience Surveys Work
Understand Talent Pools
Refine Application Experience
Optimize Phone Screen and Interview Experience
Improve Offer Experience
Deliver Hire Date to Start Date Experiences
Diagnose, Optimize and Monitor
Put Positive Candidate Experience Surveys to Work!
Survale maturity modules let you leverage positive candidate experiences into more candidates, a better employer brand, a more diverse talent pool and more.
- Boost Glassdoor Reviews. SurvalePromote Identifies Net Promoters and Leads Them to Your Glassdoor Page to Provide Positive Reviews
- Monitor Diversity Experience. Understand and Optimize Recruiting Experience For Diverse Candidates
- Reward Employees.SurvaleRewards Thanks Candidates for Going Through Your Process With SurvaleRewards Gift Cards or Coupon Codes
Candidate Experience FAQs
Surveying hiring managers after the interview stage, or at close of the requisition can give recruiters valuable feedback about the quality of the candidates they interviewed. This information can be used to optimize sourcing and screening to better meet the hiring manager’s needs. As automation and AI become more prevalent in hiring processes, this information becomes even more valuable for tuning technologies and validating that these tools are not degrading candidate quality.
Surveying hiring managers at the close of a requisition is important for identifying issues that might be affecting proper alignment of the recruiting function with the needs of business units. Understanding the positive and negative aspects of the relationship between the talent acquisition department and their internal customers can lead to smoother interactions, higher quality candidates and better overall performance.
This depends. In general, every closed requisition should result in a hiring manager survey. For very high volume hiring, it’s often best to throttle surveys to a representative sample of closed requisitions (i.e. every fifth closed requisition). Many organizations don’t want to overwhelm managers so they gather feedback more generally to gauge.
While many view candidate surveys as a way to measure satisfaction, candidates tell organizations what’s working and what isn’t in their responses. Organizations that are able to find actionable insights within the feedback that candidates provide are able to improve the efficiency and the effectiveness of their hiring processes. Candidate survey feedback can uncover problems (and successes) with people involved in hiring as well as with key technologies and overall hiring processes.
Candidate Experience Survey Case Studies
KeyBank Optimizes TA Operations and Recruiter Performance
Survale Shows CDW That Candidates Want More
Workiva Aligns Recruiting Around Candidate Satisfaction
Latest News and Resources
Check out Survale’s original articles exploring candidate experience survey, onboarding survey and employee experience survey best practices and use cases
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