When it comes to candidate experience benchmarks, the Talent Board’s CandE Benchmark Research Program is still the gold standard. They use Survale to gather feedback and share detailed data with every participant. That’s a powerful starting point.
But benchmarking is only part of the story. Survale goes further with real-time candidate experience management. We don’t just provide a snapshot—we help you act on feedback while it still matters. With Survale’s candidate experience software, you get constant data to improve hiring outcomes, fix weak spots in your hiring process, align recruiters and hiring managers, and reduce first-year turnover.
And yes—Survale matches your candidate ratings against Talent Board benchmarks. So you get the best of both: a top-line view with deep daily insight underneath.
The Same, But Very Different
Some companies join the CandE program and use Survale for the first time. When that happens, they log in to view feedback from their own candidates. This version of Survale includes analytics, but only for the survey tied to the benchmark study.
That’s helpful—but it’s limited.
Full Survale users get a wider, more complete picture. We go beyond benchmarking with continuous talent feedback. This data is built into your ATS and shows what’s happening every step of the way. It’s automatic and covers far more than one survey a year.
Here’s what you can track daily with full access:
- Problems with your career site or application process
- Hiring manager performance
- Why candidates reject offers
- Recruiter feedback from hiring managers
- Onboarding satisfaction and day-one feedback
- New hire performance and exit feedback
This isn’t just about benchmarking against other companies. It’s about managing and improving your recruiting operations right now. Every click. Every stage. Every voice.
Candidate Experience Management Is Real-Time
Survale helps you find the exact job post that’s causing drop-offs. Or the manager who needs interview training. Or the candidate who just said no to an offer—today, not six months from now. This level of detail is where real progress starts.
You can’t fix what you can’t see. With Survale, you can see everything.
That’s the main difference between benchmarking and management. One gives you a summary of how you’re doing. The other helps you take action before small problems become bigger ones.
And the best part? You don’t need to wait for feedback. You get it as the hiring happens.
Benchmarking Still Matters—Here’s Why
We’re not saying don’t benchmark. The CandE program is one of the best resources out there. It’s affordable, reliable, and comes with useful peer data.
Winning a CandE award tells candidates you care. It shows your hiring process meets a high standard. Plus, if you use Survale, the CandE program is included at no extra cost. You can benchmark while also running daily feedback loops in one platform.
You’ll also meet others who value candidate experience. That peer group is a bonus many users love. You’re not alone in trying to make your hiring better.
But make no mistake—candidate experience benchmarking is not the same as managing the full process. Only active candidate experience management gives you the power to measure, change, and track results every day.
Why It Matters Right Now
The past few years proved how fast recruiting can shift. During COVID-19, everything changed. Talent pools grew. Job seekers changed priorities. Teams worked remotely. Interviews moved online. Tools like ChatGPT, AI interview agents, and platforms like Prompt Engineering started showing up in hiring.
Without real-time data, teams were guessing what worked. Many still are.
Today, things continue to change fast. Using only yearly recruiting benchmarks is not enough. You need daily signals—automated and clear. Survale helps you collect them, understand them, and use them to improve.
This is candidate experience software with a purpose: to help you stop guessing and start knowing.
FAQs
What is a candidate benchmark?
A candidate benchmark compares your hiring experience data against peer companies. It shows how your experience ranks based on shared survey results, such as from the CandE Benchmark Research Program.
How do you measure candidate experience?
Use a candidate survey that triggers at key hiring steps—application, interview, offer, and onboarding. Good tools like Survale collect feedback through your ATS automatically, so you always have updated results.
What is candidate experience management?
It means using daily, automated feedback to improve your hiring. It’s not just measuring once a year. It’s tracking what works and fixing what doesn’t across your full hiring process.
What is the candidate experience benchmark research and award program?
It’s a program run by the Talent Board. Companies join by surveying their candidates. They receive benchmark reports and may qualify for CandE awards if their results are strong.
