Always On Employee Experience Survey and Engagement Platform

An employee engagement survey primarily measures how emotionally committed, motivated, and invested employees are in their work and the organization. It focuses on factors like job satisfaction, loyalty, enthusiasm, and willingness to go above and beyond. Questions might explore whether employees feel valued, aligned with the company’s mission, or supported by their managers. The goal is to assess the level of engagement and identify ways to boost morale and productivity.

An employee experience survey is a much more practical feedback mechanism. It seeks to gather information about an employee’s journey within the organization and identify areas where employees are dissatisfied and where programs and processes can be optimized to provide better experiences for employees.

The best time to send an employee engagement survey depends in large part on organizational cycles. After big changes like a product launch or restructuring. After performance review cycles. Mid fiscal year for checkins. Engagement surveys can be long, so plan for slower periods and give employees a few weeks notice at minimum. Some survey platforms enable companies to break engagement surveys into smaller pulse surveys and reassemble them for analysis. Some organizations run short pulse surveys at a regular cadence to measure employee sentiment in real time.

Response rate percentages for hiring managers can vary widely from single digits to 40% or more. It is important to send short surveys as soon as possible after and interview and after the close of the requisition. Also, integrating surveys into work tools like Microsoft Teams or Slack can dramatically increase response rates. Finally, setting strong expectations and providing constant reminders of the value that their feedback provides to them in terms of better service is a must.